Author：Ben O'Mahony and Fabian Nonnenmacher

Generative AI is quickly becoming essential infrastructure for business. But while building a single AI-powered app is relatively simple, creating a platform that allows multiple teams to build, deploy, and maintain agents--securely, reliably, and at scale--is a far greater challenge. Too often, organizations add GenAI capabilities to existing systems without a strategic plan. The result? Cost overruns, governance blind spots, and stalled adoption.