Author:Spencer Johnson
A parable that teaches lessons about change and how to deal with it.
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Who Moved My Cheese? An A-Mazing Way To Deal With Change In Your Work And In Your Life Who Moved My Cheese? is a simple parable that reveals profound truths about change. It is an amusing and enlightening story of four characters who live in a 'Maze' and look for 'Cheese' to nourish them and make them happy. Two are mice named Sniff and Scurry. And two are little people' - beings the size of mice who look and act a lot like people. Their names are Hem and Haw. 'Cheese' is a metaphor for what you want to have in life - whether it's a good job, a loving relationship, money, a possession, good health, or spiritual peace of mind. And 'The Maze' is where you look for what you want - the organization you work in, or the family or community you live in. In the story, the characters are faced with unexpected change. Eventually, one of them deals with it successfully, and writes what he has learned from his experience on the maze walls. When you come to see 'The Handwriting on the Wall', you can discover for yourself how to deal with change, so that you can enjoy less stress and more success (however you define it) in your work and in your life. Written for all ages, this story takes less than an hour to read, but its unique insights can last for a lifetime.
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Who Moved My Cheese? Contents Parts of All of Us A Gathering: Chicago Who Moved My Cheese?: The Story Four Characters Finding Cheese No Cheese! The Mice: Sniff & Scurry The Little people: Hem & Haw Meanwhile, Back In the Maze Getting Beyond Fear Enjoying The Adventure Moving With The Cheese The Handwriting On The Wall Tasting New Cheese Enjoying Change! A Discussion: Later That Same Day New Cheese !
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Parts of All of Us The Simple and The Complex The four imaginary characters depicted in this story — the mice: "Sniff" and "Scurry;' and the Little people: "Hem" and "Haw" — are intended to represent the simple and the complex parts of ourselves, regardless of our age, gender, race or nationality. Sometimes we may act like Sniff Who sniffs out change early, or Scurry Who scurries into action, or Hem Who denies and resists change as he fears it will lead to something worse, or Haw Who learns to adapt in time when he sees changing can lead to something better! Whatever parts of us we choose to use, we all share something in common: a need to find our way in the Maze and succeed in changing times.
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A Gathering Chicago One sunny Sunday in Chicago, several former classmates, who were good friends in school, gathered for lunch, having attended their high school reunion the night before. They wanted to hear more about what was happening in each other's lives. After a good deal of kidding, and a good meal, they settled into an interesting conversation. Angela, who had been one of the most popular people in the class, said, "Life sure turned out differently than I thought it would when we were in school. A lot has changed." "It certainly has," Nathan echoed. They knew he had gone into his family's business, which had operated pretty much the same and had been a part of the local community for as long as they could remember. So, they were surprised when he seemed concerned. He asked, "But, have you noticed how we don't want to change when things change?" Carlos said, "I guess we resist changing, because we're afraid of change." "Carlos, you were Captain of the football team" Jessica said. "I never thought I'd hear you say anything about being afraid!" They all laughed as they realized that although they had gone off in different directions—from working at home to managing companies—they were experiencing similar feelings. Everyone was trying to cope with the unexpected changes that were happening to them in recent years. And most admitted that they did not know a good way to handle them. Then Michael said, "I used to be afraid of change. When a big change came along in our business, we didn't know what to do. So we didn't adjust and we almost lost it. "That is," he continued, "until I heard a funny little story that changed everything." "How so?" Nathan asked. "Well, the story changed the way I looked at change—from losing something to gaining some-thing—and it showed me how to do it. After that, things quickly improved—at work and in my life. "At first I was annoyed with the obvious simplicity of the story because it sounded like something we might have been told in school. "Then I realized I was really annoyed with myself for not seeing the obvious and doing what works when things change.
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"When I realized the four characters in the story represented the various parts of myself, I decided who I wanted to act like and I changed. "Later, I passed the story on to some people in our company and they passed it on to others, and soon our business did much better, because most of us adapted to change better. And like me, many people said it helped them in their personal lives. "However there were a few people who said they got nothing out of it. They either knew the lessons and were already living them, or, more commonly, they thought they already knew everything and didn't want to learn. They couldn't see why so many others were benefiting from it. "When one of our senior executives, who was having difficulty adapting, said the story was a waste of time, other people kidded him saying they knew which character he was in the story—meaning the one who learned nothing new and did not change.'" "What's the story?" Angela asked. "It's called. Who Moved My Cheese?" The group laughed. "I think I like it already," Carlos said. "Would you tell us the story? Maybe we can get something from it." "Sure," Michael replied. "I'd be happy to—it doesn't take long." And so he began:
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Who Moved My Cheese? The Story UNCE, long ago in a land far away, there lived four little characters who ran through a Maze looking for cheese to nourish them and make them happy. Two were mice, named "Sniff" and "Scurry" and two were Little people— beings who were as small as mice but who looked and acted a lot like people today. Their names were "Hem" and "Haw." Due to their small size, it would be easy not to notice what the four of them were doing. But if you looked closely enough, you could discover the most amazing things! Every day the mice and the Little people spent time in the Maze looking for their own special cheese. The mice. Sniff and Scurry, possessing simple brains and good instincts, searched for the hard nibbling cheese they liked, as mice often do. The two Little people, Hem and Haw, used their complex brains, filled with many beliefs and emotions, to search for a very different kind of Cheese— with a capital C—which they believed would make them feel happy and successful. As different as the mice and Little people were, they shared something in common: every morning, they each put on their jogging suits and running shoes, left their little homes, and raced out into the Maze looking for their favourite cheese. The Maze was a labyrinth of corridors and chambers, some containing delicious cheese. But there were also dark corners and blind alleys leading nowhere. It was an easy place for anyone to get lost. However, for those who found their way, the Maze held secrets that let them enjoy a better life. The mice, Sniff and Scurry, used the simple trial-and-error method of finding cheese. They ran down one corridor, and if it proved empty, they turned and ran down another. They remembered the corridors that held no cheese and quickly went into new areas. Sniff would smell out the general direction of the cheese, using his great nose, and Scurry would race ahead. They got lost, as you might expect, went off in the wrong direction and often bumped into walls. But after a while, they found their way. Like the mice, the two Little people, Hem and Haw, also used their ability to think and learn from their past experiences. However, they relied on their complex brains to develop more sophisticated methods of finding Cheese. Sometimes they did well, but at other times their powerful human beliefs and
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emotions took over and clouded the way they looked at things. It made life in the Maze more complicated and challenging. Nonetheless, Sniff, Scurry, Hem and Haw all discovered, in their own way, what they were looking for. They each found their own kind of cheese one day at the end of one of the corridors in cheese Station C. Every morning after that, the mice and the Little people dressed in their running gear and headed over to Cheese Station C. It wasn't long before they each established their own routine. Sniff and Scurry continued to wake early every day and race through the Maze, always following the same route. When they arrived at their destination, the mice took off their running shoes, tied them together and hung them around their necks—so they could get to them quickly whenever they needed them again. Then they enjoyed the cheese. In the beginning Hem and Haw also raced toward Cheese Station C every morning to enjoy the tasty new morsels that awaited them. But after a while, a different routine set in for the Little people. Hem and Haw awoke each day a little later, dressed a little slower, and walked to Cheese Station C. After all, they knew where the Cheese was now and how to get there. They had no idea where the Cheese came from, or who put it there. They just assumed it would be there. As soon as Hem and Haw arrived at Cheese Station C each morning, they settled in and made themselves at home. They hung up their jogging suits, put away their running shoes and put on their slippers. They were becoming very comfortable now that they had found the Cheese. "This is great" Hem said. "There's enough Cheese here to last us forever." The Little people felt happy and successful, and thought they were now secure. It wasn't long before Hem and Haw regarded the Cheese they found at Cheese Station C as their cheese. It was such a large store of Cheese that they eventually moved their homes to be closer to it, and built a social life around it. To make themselves feel more at home, Hem and Haw decorated the walls with sayings and even drew pictures of Cheese around them which made them smile. One read:
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Sometimes Hem and Haw would take their friends by to see their pile of Cheese at Cheese Station C, and point to it with pride, saying, "Pretty nice Cheese, hub?" Sometimes they shared it with their friends and sometimes they didn't. "We deserve this Cheese,"' Hem said. "We certainly had to work long and hard enough to find it." He picked up a nice fresh piece and ate it. Afterward, Hem fell asleep, as he often did. Every night the Little people would waddle home, full of Cheese, and every morning they would confidently return for more. This went on for quite some time. After a while Hem's and Haw's confidence grew into the arrogance of success. Soon they became so comfortable they didn't even notice what was happening. As time went on. Sniff and Scurry continued their routine. They arrived early each morning and sniffed and scratched and scurried around Cheese Station C, inspecting the area to see if there had been any changes from the day before. Then they would sit down to nibble on the cheese. One morning they arrived at Cheese Station C and discovered there was no cheese. They weren't surprised. Since Sniff and Scurry had noticed the supply of cheese had been getting smaller every day, they were prepared for the inevitable and knew instinctively what to do. They looked at each other, removed the running shoes they had tied together and hung conveniently around their necks, put them on their feet and laced them up. The mice did not over analyze things. To the mice, the problem and the
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answer were both simple. The situation at Cheese Station C had changed. So, Sniff and Scurry decided to change. They both looked out into the Maze. Then Sniff lifted his nose, sniffed, and nodded to Scurry, who took off running through the Maze, while Sniff followed as fast as he could. They were quickly off in search of New Cheese. Later that same day, Hem and Haw arrived at Cheese Station C. They had not been paying attention to the small changes that had been taking place each day, so they took it for granted their Cheese would be there. They were unprepared for what they found. "What! No Cheese?" Hem yelled. He continued yelling, "No Cheese? No Cheese?" as though if he shouted loud enough someone would put it back. "Who moved my Cheese?" he hollered. Finally, he put his hands on his hips, his face turned red, and he screamed at the top of his voice, "It's not fair!" Haw just shook his head in disbelief. He, too, had counted on finding Cheese at Cheese Station C. He stood there for a long time, frozen with shock. He was just not ready for this. Hem was yelling something, but Haw didn't want to hear it. He didn't want to deal with what was facing him, so he just tuned everything out. The Little people's behavior was not very attractive or productive, but it was understandable. Finding Cheese wasn't easy, and it meant a great deal more to the Little people than just having enough of it to eat every day. Finding Cheese was the Little people's way of getting what they thought they needed to be happy. They had their own ideas of what Cheese meant to them, depending on their taste. For some, finding Cheese was having material things. For others it was enjoying good health or developing a spiritual sense of well-being. For Haw, Cheese just meant feeling safe, having a loving family someday and living in a cozy cottage on Cheddar Lane. To Hem, Cheese was becoming a Big Cheese in charge of others and owning a big house atop Camembert Hill. Because Cheese was important to them, the two Little people spent a long time trying to decide what to do. All they could think of was to keep looking around Cheeseless Station C to see if the Cheese was really gone. While Sniff and Scurry had quickly moved on, Hem and Haw continued to hem and haw. They ranted and raved at the injustice of it all. Haw started to
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get depressed. What would happen if the Cheese wasn't there tomorrow? He had made future plans based on this Cheese. The Little people couldn't believe it. How could this have happened? No one had warned them. It wasn't right. It was not the way things were supposed to be. Hem and Haw went home that night hungry and discouraged. But before they left. Haw wrote on the wall: The next day Hem and Haw left their homes, and returned to Cheese Station C again, where they still expected, somehow, to find their Cheese. The situation hadn't changed, the Cheese was no longer there. The Little people didn't know what to do. Hem and Haw just stood there, immobilized like two statues. Haw shut his eyes as tight as he could and put his hands over his ears. He just wanted to block everything out. He didn't want to know the Cheese supply had gradually been getting smaller. He believed it had been moved all of a sudden. Hem analyzed the situation over and over and eventually his complicated brain with its huge belief system took hold. "Why did they do this to me?" he demanded. "What's really going on here?" Finally, Haw opened his eyes, looked around and said, "By the way, where are Sniff and Scurry? Do you think they know something we don't?" Hem scoffed, "What would they know?" Hem continued, "They're just mice. They just respond to what happens. We're Little people. We're smarter than mice. We should be able to figure this out." "I know we're smarter," Haw said, "but we don't seem to be acting smarter at the moment. Things are changing around here, Hem. Maybe we need to change and do things differently."
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"Why should we change?" Hem asked. "We're Little people. We're special. This sort of thing should not happen to us. Or if it does, we should at least get some benefits." "Why should we get benefits?" Haw asked. "Because we're entitled," Hem claimed. "Entitled to what?" Haw wanted to know. "We're entitled to our Cheese." "Why?" Haw asked. "Because, we didn't cause this problem," Hem said. "Somebody else did this and we should get something out of it." Haw suggested, "Maybe we should simply stop analyzing the situation so much and go find some New Cheese?" "Oh no," Hem argued. "I'm going to get to the bottom of this." While Hem and Haw were still trying to decide what to do. Sniff and Scurry were already well on their way. They went farther into the Maze, up and down corridors, looking for cheese in every Cheese Station they could find. They didn't think of anything else but finding New Cheese. They didn't find any for some time until they finally went into an area of the Maze where they had never been before: Cheese Station N. They squealed with delight. They found what they had been looking for: a great supply of New Cheese. They could hardly believe their eyes. It was the biggest store of cheese the mice had ever seen. In the meantime, Hem and Haw were still back in Cheese Station C valuating their situation. They were now suffering from the effects of having no Cheese. They were becoming frustrated and angry and were blaming each other for the situation they were in. Now and then Haw thought about his mice friends. Sniff and Scurry, and wondered if they had found any cheese yet. He believed they might be having a hard time, as running through the Maze usually involved some uncertainty. But he also knew that it was likely to only last for a while. Sometimes, Haw would imagine Sniff and Scurry finding New Cheese and enjoying it. He thought about how good it would be for him to be out on an adventure in the Maze, and to find fresh New Cheese. He could almost taste it.
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The more clearly Haw saw the image of himself finding and enjoying the New Cheese, the more he saw himself leaving Cheese Station C. "Let's go!" he exclaimed, all of a sudden. "No" Hem quickly responded. "I like it here. It's comfortable. It's what I know. Besides it's dangerous out there." "No it isn't" Haw argued. "We've run through many parts of the Maze before, and we can do it again." "I'm getting too old for that," Hem said. "And I'm afraid I'm not interested in getting lost and making a fool of myself. Are you?" With that. Haw's fear of failing returned and his hope of finding New Cheese faded. So every day, the Little people continued to do what they had done before. They went to Cheese Station C, found no Cheese, and returned home, carrying their worries and frustrations with them. They tried to deny what was happening, but found it harder to get to sleep, had less energy the next day, and were becoming irritable. Their homes were not the nurturing places they once were. The Little people had difficulty sleeping and were having nightmares about not finding any Cheese. But Hem and Haw still returned to Cheese Station C and waited there every day. Hem said, "You know if we just work harder we'll find that nothing has really changed that much. The Cheese is probably nearby. Maybe they just hid it behind the wall." The next day. Hem and Haw returned with tools. Hem held the chisel, while Haw banged on the hammer until they made a hole in the wall of Cheese Station C. They peered inside but found no Cheese. They were disappointed but believed they could solve the problem. So they started earlier, stayed longer, and worked harder. But after a while, all they had was a large hole in the wall. Haw was beginning to realize the difference between activity and productivity. "Maybe," Hem said, "we should just sit here and see what happens. Sooner or later they have to put the Cheese back." Haw wanted to believe that. So each day he went home to rest and returned
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reluctantly with Hem to Cheese Station C. But Cheese never reappeared. By now the Little people were growing weak from hunger and stress. Haw was getting tired of just waiting for their situation to improve. He began to see that the longer they stayed in their Cheeseless situation, the worse off they would be. Haw knew they were losing their edge. Finally, one day Haw began laughing at himself. "Haw, haw, look at us. We keep doing the same things over and over again and wonder why things don't get better. If this wasn't so ridiculous, it would be even funnier." Haw did not like the idea of having to run through the Maze again, because he knew he would get lost and have no idea where he would find any Cheese. But he had to laugh at his folly when he saw what his fear was doing to him. He asked Hem, "Where did we put our running shoes?" It took a long time to find them because they had put everything away when they found their Cheese at Cheese Station C, thinking they wouldn't be needing them anymore. As Hem saw his friend getting into his running gear, he said, "You're not really going out into the Maze again, are you? Why don't you just wait here with me until they put the Cheese back?" "Because, you just don't get it," Haw said. "I didn't want to see it either, but now I realize they're never going to put yesterday's Cheese back. It's time to find New Cheese." Hem argued, "But what if there is no Cheese out there? Or even if there is, what if you don't find it?" "I don't know," Haw said. He had asked himself those same questions too many times and felt the fears again that kept him where he was. He asked himself, "Where am I more likely to find Cheese—here or in the Maze?" He painted a picture in his mind. He saw himself venturing out into the Maze with a smile on his face. While this picture surprised him, it made him feel good. He saw himself getting lost now and then in the Maze, but felt confident he would eventually find New Cheese out there and all the good things that came with it. He gathered his courage. Then he used his imagination to paint the most believable picture he could—
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with the most realistic details—of him finding and enjoying the taste of New Cheese. He saw himself eating Swiss cheese with holes in it, bright orange Cheddar and American cheeses, Italian Mozzarella and wonderfully soft French Camembert Cheese, and.... Then he heard Hem say something and realized they were still at Cheese Station C. Haw said, "Sometimes, Hem, things change and they are never the same again. This looks like one of those times. That's life! Life moves on. And so should we." Haw looked at his emaciated companion and tried to talk sense to him, but Hem's fear had turned into anger and he wouldn't listen. Haw didn't mean to be rude to his friend, but he had to laugh at how silly they both looked. As Haw prepared to leave, he started to feel more alive, knowing that he was finally able to laugh at himself, let go and move on. Haw laughed and announced, "It's ... Maze ... time!" Hem didn't laugh and he didn't respond. Haw picked up a small, sharp rock and wrote a serious thought on the wall for Hem to think about. As was his custom. Haw even drew a picture of cheese around it, hoping it would help Hem to smile, lighten up, and go after the New Cheese. But Hem didn't want to see it. It read:
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Then, Haw stuck his head out and peered anxiously into the Maze. He thought about how he'd gotten himself into this cheeseless situation. He had believed that there may not be any Cheese in the Maze, or he may not find it. Such fearful beliefs were immobilizing and killing him. Haw smiled. He knew Hem was wondering, "Who moved my cheese?" but Haw was wondering, "Why didn't I get up and move with the Cheese, sooner?" As he started out into the Maze, Haw looked back to where he had come from and felt its comfort. He could feel himself being drawn back into familiar territory—even though he hadn't found Cheese here for some time. Haw became more anxious and wondered if he really wanted to go out into the Maze. He wrote a saying on the wall ahead of him and stared at it for some time: He thought about it.
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He knew sometimes some fear can be good. When you are afraid things are going to get worse if you don't do something, it can prompt you into action. But it is not good when you are so afraid that it keeps you from doing anything. He looked to his right, to the part of the Maze where he had never been, and felt the fear. Then, he took a deep breath, turned right into the Maze, and jogged slowly, into the unknown. As he tried to find his way. Haw worried, at first, that he might have waited too long in Cheese Station C. He hadn't had any Cheese for so long that he was now weak. It took him longer and it was more painful than usual to get through the Maze. He decided that if he ever got the chance again, he would get out of his comfort zone and adapt to change sooner. It would make things easier. Then, Haw smiled a weak smile as he thought, "Better late than never." During the next several days, Haw found a little Cheese here and there, but nothing that lasted very long. He had hoped to find enough Cheese to take some back to Hem and encourage him to come out into the Maze. But Haw didn't feel confident enough yet. He had to admit he found it confusing in the Maze. Things seemed to have changed since the last time he was out here. Just when he thought he was getting ahead, he would get lost in the corridors. It seemed his progress was two steps forward and one step backward. It was a challenge, but he had to admit that being back in the Maze, hunting for Cheese, wasn't nearly as bad as he feared it might be. As time went on he began to wonder if it was realistic for him to expect to find New Cheese. He wondered if he had bitten off more than he could chew. Then he laughed, realizing that he had nothing to chew on at that moment. Whenever he started to get discouraged, he reminded himself that what he was doing, as uncomfortable as it was at the moment, was in reality much better than staying in the Cheeseless situation. He was taking control, rather than simply letting things happen to him. Then he reminded himself, if Sniff and Scurry could move on, so could he! Later, as Haw looked back on things, he realized that the Cheese at Cheese Station C had not just disappeared overnight, as he had once believed.
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The amount of Cheese that had been there toward the end had been getting smaller, and what was left had grown old. It didn't taste as good. Mold may even have begun to grow on the Old Cheese, although he hadn't noticed it. He had to admit however, that if he had wanted to, he probably could have seen what was coming. But he didn't. Haw now realized that the change probably would not have taken him by surprise if he had been watching what was happening all along and if he had anticipated change. Maybe that's what Sniff and Scurry had been doing. He decided he would stay more alert from now on. He would expect change to happen and look for it. He would trust his basic instincts to sense when change was going to occur and be ready to adapt to it. He stopped for a rest and wrote on the wall of the Maze: Sometime later, after not finding Cheese for what seemed like a long time, Haw finally came across a huge Cheese Station, which looked promising. When he went inside, however, he was most disappointed to discover that the Cheese Station was empty. "This empty feeling has happened to me too often," he thought. He felt like giving up. Haw was losing his physical strength. He knew he was lost and was afraid he would not survive. He thought about turning around and heading back to Cheese Station C. At least, if he made it back, and Hem was still there, Haw wouldn't be alone. Then he asked himself the same question again, "What would I do if I weren't afraid?" Haw thought he was past his fear, but he was afraid more ofren than he liked to admit, even to himself. He wasn't always sure what he was afraid of, but, in his weakened condition, he knew now he was simply fearful of going on alone. Haw didn't know it, but he was running behind because he was still
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weighed down by fearful beliefs. Haw wondered if Hem had moved on, or if he was still paralyzed by his own fears. Then, Haw remembered the times when he had felt his best in the Maze. It was when he was moving along. He wrote on the wall, knowing it was as much a reminder to himself as it was a marking for his friend Hem, hopefully, to follow: Haw looked down the dark passageway and was aware of his fear. What lay ahead? Was it empty? Or worse, were there dangers lurking? He began to imagine all kinds of frightening things that could happen to him. He was scaring himself to death. Then he laughed at himself. He realized his fears were making things worse. So he did what he would do if he weren't afraid. He moved in a new direction. As he started running down the dark corridor he began to smile. Haw didn't realize it yet, but he was discovering what nourished his soul. He was letting go and trusting what lay ahead for him, even though he did not know exactly what it was. To his surprise, Haw started to enjoy himself more and more. "Why do I feel so good?" he wondered. "I don't have any Cheese and I don't know where I am going." Before long, he knew why he felt good. He stopped to write again on the wall:
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Haw realized he had been held captive by his own fear. Moving in a new direction had freed him. Now he felt the cool breeze that was blowing in this part of the Maze and it was refreshing. He took in some deep breaths and felt invigorated by the movement. Once he had gotten past his fear, it turned out to be more enjoyable than he once believed it could be. Haw hadn't felt this way for a long time. He had almost forgotten how much fun it was to go for it. To make things even better. Haw started to paint a picture in his mind again. He saw himself in great realistic detail, sitting in the middle of a pile of all his favorite cheeses—from Cheddar to Brie! He saw himself eating the many cheeses he liked, and he enjoyed what he saw. Then he imagined how much he would enjoy all their great tastes. The more clearly he saw the image of himself enjoying New Cheese, the more real and believable it became. He could sense that he was going to find it. He wrote:
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