The best-selling author of Big Data is back, this time with a unique and in-depth insight into how specific companies use big data.
Big data is on the tip of everyone's tongue. Everyone understands its power and importance, but many fail to grasp the actionable steps and resources required to utilise it effectively. This book fills the knowledge gap by showing how major companies are using big data every day, from an up-close, on-the-ground perspective.
From technology, media and retail, to sport teams, government agencies and financial institutions, learn the actual strategies and processes being used to learn about customers, improve manufacturing, spur innovation, improve safety and so much more. Organised for easy dip-in navigation, each chapter follows the same structure to give you the information you need quickly. For each company profiled, learn what data was used, what problem it solved and the processes put it place to make it practical, as well as the technical details, challenges and lessons learned from each unique scenario.
Learn how predictive analytics helps Amazon, Target, John Deere and Apple understand their customers
Discover how big data is behind the success of Walmart, LinkedIn, Microsoft and more
Learn how big data is changing medicine, law enforcement, hospitality, fashion, science and banking
Develop your own big data strategy by accessing additional reading materials at the end of each chapter
AI Reading Assistant
Whole-book reading guide from stratified index samples; jump to passages in the text
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AI guide
【One-Line Pitch】
A practical, case-driven tour of how real organizations turn data into money, safety, and better products—written for managers and students who want actionable examples rather than theory. Read it if you need to build a business case for analytics or want a menu of proven use cases across industries.
【Book Arc】
- **Opening (~0%–10%)**: Sets the stage with the "why now" of big data—cheap storage, distributed computing like Hadoop, rentable SaaS analytics, and machine learning—then pivots immediately into company cases (Walmart, CERN) to show scale in practice.
- **Early (~10%–35%)**: Moves through manufacturing, energy, healthcare, and consumer-facing businesses (Rolls-Royce, Shell, Apixio, Lotus F1, Facebook), establishing the recurring chapter template: background, problem, data used, technical details, challenges, results, takeaways.
- **Middle (~35%–55%)**: Shifts toward customer insight, finance, and identity/data-brokerage cases (Royal Bank of Scotland, LinkedIn, Microsoft, Acxiom), where the emphasis lands on scaling systems, hiring talent, and monetizing data ethically and legally.
- **Late (~55%–85%)**: Broadens into public-sector and societal applications—border security (US Immigration and Customs, AVATAR), connected homes (Nest), industrial internet (GE), media and storytelling (BBC, Narrative Science), and creative marketplaces (Etsy).
- **Ending (~85%–100%)**: Closes with smaller-scale and crowdsourced examples (the butcher shop, Kaggle competitions) that show big-data thinking is not reserved for giants, reinforcing that the same playbook scales down.
【Key Takeaways】
- **Big data is a means, not a goal** (Early): Every case starts with a concrete problem—engine reliability, ad targeting, border screening—and only then reaches for data. The lesson is to define the decision you want to improve first.
- **The chapter template is the real value** (Early): Background → problem → data used → technical details → challenges → results → takeaways. This structure doubles as a checklist you can apply to your own organization.
- **Talent and culture are the hardest bottlenecks** (Early): Walmart's difficulty hiring analysts and its use of Kaggle competitions to recruit shows that technology is often easier to acquire than skilled people.
- **Data sharing requires demonstrated value** (Early): Apixio overcame healthcare providers' reluctance by solving a critical problem first; trust follows proof, not the other way around.
- **Security and privacy are "table stakes"** (Middle): In healthcare and finance, legal and ethical requirements are non-negotiable entry conditions, not optional features.
- **Scale demands architectural investment** (Middle): LinkedIn's Hadoop back-end, Acxiom's custom query language and server farms, and CERN's distributed grid all show that growth forces infrastructure reinvention.
- **Small businesses can play too** (Late): The butcher shop's inexpensive footfall sensors and Google Trends research generated a new night-time revenue stream—proof that low-budget analytics can pay off.
- **Insights must reach the frontline** (Middle): RBS's emphasis on staff engagement shows that analytics only creates value when the people facing customers understand and act on it.
【Reading Tips】
- **Use the template, skip the repetition**: Each chapter follows the same structure, so after the first few, read the "What Problem" and "Key Takeaways" sections and skim the technical details unless the industry is directly relevant to you.
- **Deep-read the sectors you work in**: If you are in manufacturing, linger on Rolls-Royce and Shell; if in media, on BBC and Narrative Science. The cross-industry breadth is the point, but depth comes from selective reading.
- **Track the challenges sections**: These are where the honest lessons live—hiring, data sharing, security, growth management—and they are more transferable than the success stories.
- **Note the references**: Each chapter ends with further reading, which is useful if you want to go beyond the case study format.
- **Read the small-business case last**: The butcher shop chapter is a useful reality check after the enterprise-scale examples and helps you translate ideas to smaller budgets.
【Coverage Limits】
This guide is based on stratified excerpts covering the book's introduction, table of contents, and roughly the first half of the company profiles; later chapters (Nest, GE, Etsy, Narrative Science, BBC, Kaggle, and others) are referenced by title only, so their specific findings are not summarized here.
Page 12
l Stories 137 22 BBC: How Big Data Is Used In The Media 143 23 Milton Keynes: How Big Data Is Used To Create Smarter Cities 149 24 Palantir: How Big Data Is...
most of the fuel that supplies our civilization with power. They are a vertically integrated business, with a stake in every step of the process of transform...
releases human growth hormone and testosterone naturally,” says Christopherson. In the case of Sarah Hammer, the data revealed a vitamin D deficiency, so the...
int, the company operated server farms taking up a total of six acres of land, spread across the US and around the world. Today, their Arkansas headquarters...
is difficult to achieve until the data was brought in-house. Speaking to TechRepub- lic, Etsy’s CTO Kellan Elliott-McCrea explained that bringing it in- hous...
gration. But the company also work closely with their part- ner iOLAP, a Big Data and business intelligence service provider, who delivered the data infrastr...
mily entertainment company Walt Disney are one of the best- known – and best-loved – companies in the world, and their theme parks and resorts bring in 126 m...
dex isn’t trivial. It would take an army of humans an eter- nity to come up with anything approaching a comprehensive database of the Internet’s contents. So...
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